SAP Hybris Cloud for Customer
SAP Hybris Cloud for Customer is a suite of integrated cloud based, CRM (Customer Relationship Management software) solutions which will allow you to effectively deal with sales, customer service and marketing operations while aligning your organisation around the customer.
Who is it for: small and medium enterprises and subsidiaries.
What it Covers:
- Customer Service
- Marketing
- Sales
- Social Media
Benefits:
- Deep customer insight with account and management intelligence
- Knowledge management and utilisation of collective team knowledge
- Real time analytics
- Integration with Social Media accounts to provide effective tracking and analytics as well as a personalised customer service experience
- Service ticket management
- Access to accounts and products any-time, anywhere, on any device
- Affordable & integrates with your back office operations
- Stand out from your competition with improved sales and customer service
- Scalable to your needs
- E-learning and support
- Saves costs on IT upgrades and maintenance
- Secure data centres that are managed, monitored, and maintained by SAP experts
- Powered by SAP HANA
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Why in the Cloud?
Easier
Cheaper
More Secure
What is Cloud for Customer?
Product Documents
Sales Overview
Service Overview
Advanced Marketing